CERTIFIED
CERTIFIED
Guided by Love, Care & Share — walking alongside you every step of the way.
At the heart of our agency is a simple but powerful commitment: to bring hope, dignity, and practical support to those navigating life-changing injuries or disabilities.
We believe every person deserves to feel valued, capable, and supported to live their best life. Our approach starts with the very first conversation, moves through personalised solutions and coordinated support, and culminates in a successful, empowering transition toward a brighter future.
To restore hope, dignity, and independence to every individual we serve — helping people embrace their potential and step into a life filled with purpose and possibility.
To walk alongside clients with compassion, integrity, and wholehearted service — empowering individuals by providing holistic support, advocacy, and guidance.
New Life Support Agency Limited (NLSA) is proud to be a member of the Home and Community Health Association (HCHA), which represents providers across New Zealand's Home and Community Support Services (HCSS) sector.
New Life Support Agency Limited is proud to have achieved certification against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Our certification reflects our commitment to maintaining recognised standards of quality, safety, cultural responsiveness and person-centred care across our services.
At NLSA, quality care is more than meeting standards. It is about ensuring every individual and family we support is treated with dignity, respect, compassion and genuine care.
These values are embedded into our team culture, client care standards, recruitment, training, and performance measures.
A dedicated leadership team supported by passionate frontline workers — all committed to making a real difference in people's lives.
Chief Executive Officer (CEO)
Leading the agency's vision and culture through more than 30 years of healthcare and support experience.
Director | Governance
Guiding strategic direction, governance and sustainable growth while keeping NLSA's values at the centre.
Head of Compliance, Risk & Quality
Strengthening compliance, health and safety, quality management and policy across the organisation.
General Manager
Overseeing operations, developing strong teams and translating NLSA's vision into meaningful progress.
RN Clinical Lead
Providing clinical leadership and oversight so services are safe, compassionate and person-centred.
ACC Coordinator | Care Support
Helping clients and families navigate support arrangements with clear communication and meaningful connections.
Front Line Manager | Care Support
Supporting frontline staff and building welcoming connections with families throughout the community.
MOH Coordinator | Care Support
Connecting Pacific families with the information, guidance and support they need to feel empowered.
Administration & Client Support | Care Support
Bringing warmth, positive energy and a commitment to growing in a meaningful support environment.
Christchurch Front Line Lead | Care Support
Providing hands-on, family-centred care with patience, compassion and respect for every person.
Field Operations & Charity | Care Support
Building meaningful relationships with clients through reliable, respectful and compassionate support.
Behind every successful outcome is a dedicated frontline team — reliable, respectful, and professional carers and support workers who show up every day with heart. Every team member follows our care standards, safeguarding policies, and is committed to client dignity and safety.
