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Client Stories

Making a Real Difference

Personalised support that helps people maintain independence, connection and quality of life.

Spinal Injury · Christchurch

Lindsay Reuben

Living with a spinal injury, chronic pain and reduced mobility following leg surgery, Lindsay requires assistance with everyday activities. NLSA provides personalised home and community support, including personal care, mobility assistance, rehabilitation exercises and community access, helping Lindsay maintain his independence and quality of life.

"The support I've received from New Life Support Agency has made a real difference in my life. I'm especially grateful for my carer, Litiuingi, who has gone above and beyond to look after me."
Lindsay Reuben

Brain Injury · Auckland

Simon Matthews

Living with a brain injury, rib fractures and fractures affecting both sides of his jaw, Simon requires personalised support to assist with his daily activities and ongoing recovery. NLSA provides home and community support, including personal care, meal preparation, assistance with daily routines and general wellbeing.

"They were there for me when no one else would help. They've attended my appointments, supported me through every step and made sure I understood the process along the way."
Simon Matthews

Lower Limb Amputation & Rehabilitation · Auckland

Toaa Palu

Living with the challenges of a lower limb amputation, Toaa Palu receives personalised home and community support to assist with her everyday needs and ongoing rehabilitation. NLSA provides assistance with personal care, mobility, daily routines and rehabilitation exercises recommended by her healthcare professionals. Our carers also support Toaa in maintaining her cultural connections, participating in community activities and spending meaningful time with her family.

“Koe ngaue ae New Life Agency oku nau fakahoko Kiate au ki hono tokonii au he aho kotoape oku ou fakamalo lahi au kihe eiki he ka nae ikai enau tokoni moe ngaue hono tauhi au mo ave holo au ki heku ngaahi appointment moe care kotoa oku fai mai kiate au ikai keu a’u au ki he tuunga kou iai he taimini talu eku lavea. Oku nau tokoni lahi aupito ae kau care ae New Life Agency ki hono tokonii au I api he ngaahi tapa kotoa pe kou faingataia ai pea e malava keu faka mooni koe ngaue lelei lahi aupito oku fakahoko ehe Agency koeni ke sii kau ai au moe ngaahi kakai oku nau lavea.”
“I am extremely grateful for the support and care that New Life Support Agency provides me every single day. I thank God because, without their help, care and dedication, I would not have reached where I am today since my injury. Their carers have supported me tremendously, looking after me, taking me to my appointments and assisting me with all aspects of my daily life. The New Life Support Agency team has made such a difference in helping me manage the challenges I face at home. I can genuinely say that this agency does an incredible job in caring for and supporting people like myself and others who are living with injuries.”
Toaa Palu

These stories are shared with permission. Support is always tailored to each persons needs, goals and circumstances.

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